What was the last thing the industry did something for primarily for the benefit of the customer, the customer being the person who goes to the track or through their ADW places a bet?
You can't include items such as improving the concessions or dining room; it has to be directly related to racing itself. To make this a more challenging, it can not include items unique to tracks owned or operated by Jeff Gural; they need to be industry-wide changes.
Here are a few things that may be on a list betting-wise:
- Reintroducing the Superfecta
- Introducing the Pick X
- Offering less than a $1 minimum on bets like the Super and Pick-4
- Pool guarantees (though at times it seems a race will not get off until that guarantee is met)
Racing-wise, I come up with the following:
- Colored saddle pads (Though I must confess, that occurred before I started playing the ponies).
- Eliminated the recall (Well, in Canada perhaps. In the United States, gamblers got hosed by not introducing the fair start rule).
- Introduced the passing lane (Even though it helped make the racing style more boring, I guess it is a net positive).
I would be curious to see if you, the reader, can add any items to either list. ,
Why do I ask this? It seems to me, there is no problem making changes which primarily benefits the horseman/horsewoman; rarely made for the primary benefit of the customer (whether you call them a gambler or fan). I am looking for you the reader to eliminate some of my cynicism when it comes to this subject.
Please, help me remove the cynicism. Show me how the industry does change things for the beneit of the gambler.